This page explains how to download and install the correct file on each device. If you already know your device, you can go straight to the platform pages.
Use the correct device page
Each device page lists the right files and avoids confusion between formats like IPA, APK, and DMG.
Check updates first if something fails
If a file is temporarily unavailable, the Updates page will show the latest announcements.
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IPA (iOS)
An iOS app file used for installing on iPhone/iPad when Direct Install is not available.
APK / ARM32 (Android)
Android install files. ARM32 is for devices that require a 32-bit build.
DMG (macOS)
A macOS disk image used to install apps by dragging into Applications.
If you are on iPhone or iPad, use the iOS page to choose Direct Install or IPA. If Direct Install is down, IPA is the fallback.
Step 1
Open the iOS downloads page and choose your method.
Step 2
If using IPA, download the IPA file and follow your preferred install workflow.
Step 3
If install fails, re-check Updates and try again later or use the alternative method.
Android users should download the correct APK. If a device needs a specific build, use ARM32. If a region build is needed, use the VNG option.
Step 1
Download the APK from the Android downloads page.
Step 2
If your device blocks installs, enable install permission for your browser or file manager.
Step 3
If installation fails, confirm you used the correct build and try the ARM32 or VNG option if needed.
macOS installs use DMG. Download the DMG, open it, then move the app to Applications.
Step 1
Download the DMG from the macOS downloads page.
Step 2
Open the DMG and drag the app into Applications.
Step 3
If macOS warns you on first open, check system security settings and allow the app if appropriate.
Nothing downloads
Try another browser, reload the page, and check the Updates page for availability notices.
Wrong file installed
Use the platform pages to match the correct file type: IPA for iOS, APK for Android, DMG for macOS.
Need the latest version
Updates page shows what changed and which version is current.